Terms & Conditions

WEBSITE USER TERMS AND CONDITIONS

  1. Introduction

1.1             Welcome to The CyberPRO® website. If you continue to browse or use this website you are agreeing to comply with and be bound by the following terms and conditions of use (“Terms”) which govern our relationship with you in relation to this website. If you disagree with any part of these Terms, please do not use our website.

 

1.2             The term ‘we’ means CyberPRO®, the owner and operator of the website https://cyberpro.co.uk (the “Website”), whose registered office is HOST, Blue, MediaCityUK, Salford, M50 2ST and whose company registration number is 13833206 (“us” and “our” will be construed accordingly).

 

1.3             The term “you” refers to the user or viewer of our Website (and “your” will be construed accordingly).

 

1.4             This Website uses cookies. By using this Website and agreeing to these Terms, you consent to our use of cookies in accordance with the terms of our Cookies Policy (which is found in our Privacy Policy) and to the use of your information in accordance with our Privacy Policy.

 

1.5             You should not use this Website if you are under 18 years of age, unless you have the permission of your parents or guardian.

 

2                 Use of this Website

 

2.1             Unless otherwise stated, CyberPRO®, owns the intellectual property rights in the Website and owns or licenses the material on the Website. Subject to the license below, all these intellectual property rights are reserved.

 

2.2             You may view Website pages, download Website pages and print Website pages, subject to the restrictions set out below and elsewhere in these Terms.

 

2.3             You must not use our Website in any way that causes, or may cause, damage to the Website or impairment of the availability or accessibility of the Website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

 

2.4             You must not use this Website to copy, store, host, transmit, send, use, publish or distribute any material which consists of malicious computer software.

 

2.5             You must not use our Website to transmit or send unsolicited commercial communications.

 

2.6             You must not use our Website for any purposes related to sales or marketing of our content or materials without our express written consent.

 

2.7             Access to certain areas of this Website is restricted. We reserve the right to restrict access to areas of this Website, or indeed this entire Website, at our sole discretion.

 

2.8             If we provide you with a user ID and password to enable you to access restricted areas of this Website or other content or services, you must ensure that the user ID and password are kept confidential.

 

2.9             We may disable your user ID and password at our sole discretion without prior notice if we believe you are making improper use of the Website.

 

3                 Products and Services Offered through the Website and your Right to Cancel

 

3.1             We may offer products and services to you on our Website. Certain products and services available to purchase through the Website may have been created and are being offered for purchase by third parties other than The CyberPRO®, In such cases, third party terms and conditions may also apply to the purchase and use of those products or services.

 

3.2             Further details and costs of the products or services which are offered through the Website are available on the Website.

 

3.3             If you order any product or services from our Website, as a consumer, you will be entitled to cancel such products or services under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 (the “Regulations”), provided that you notify us within 14 days of placing your order, or of receiving your products, if later.

 

3.4             The above ability to cancel shall not apply if (a) you have already received the services you have booked through the Website, or (b) if a period of 14 days has elapsed from the date of placing the order, or receiving your products, as applicable. You will need to notify us of your cancellation request in writing to hello@cyberpro.co.uk

 

3.5             Should you wish to cancel any products or services in accordance with the above policy, you should send an email to hello@cyberpro.co.uk requesting the cancellation and specifying the products or services which you wish to cancel.

 

4                 Booking Workshops and Classroom Training

 

4.1             These terms set out in this Section 4 shall govern your relationship with us in relation to any workshop or classroom training (“Workshop”) that is booked by you through the Website.

 

4.2             The term “Delegate” used in this section means the person who is registered to attend a Workshop.

 

4.3             By booking a Workshop through the Website, you agree, and any Delegate on whose behalf you make a booking agrees to accept these terms and conditions.

 

4.4             Delegates must be at least 18 years of age to participate in a Course.

 

4.5             We must receive payment of the whole of the price for the Workshop that you order before your order can be accepted. Payment by you of the price for the On-Site Course represents an offer on your part to purchase a course, which will be accepted by us only when a confirmation of acceptance is sent by us.  Only at this point is a legally binding contract created between us.

 

4.6             Once you have booked a Workshop, we shall use our endeavours to offer you alternative courses or dates if you or any Delegates are unable to attend on the agreed booking date. However, we are unable to offer any refunds in such a case.

 

4.7             All rights, including copyright, in the materials or content of any Workshop are owned by or licensed to CyberPRO®. Any commercial exploitation of any material or content obtained from a Workshop, other than for your own personal or business use, is prohibited without our express written permission.

 

4.8             The recording, copying, loan, unauthorised hire, public showing or broadcasting of our materials and courses is prohibited. You agree to indemnify us from all costs, claims, loss or damage we may sustain as a result of a breach by you or by a Delegate of this clause.

 

4.9             Delegates should enquire as to the content of the course before booking and ensure that the course is suitable for their purposes and that they possess the required experience or qualifications (if any are necessary for the course these will be stated on the Website). Whilst we take all reasonable care and diligence in designing suitable courses, the courses are not to be taken as technical or legal advice and Delegates should not rely on the content of any course to act or to not act in any particular manner.

 

4.10         Delegates are expected to act at all times in accordance with the instructions of the course provider. Delegates are also expected to act with decorum and with appropriate concern for the safety and welfare of the course providers and other delegates. In the event that the course provider believes that any Delegate is not acting appropriately, the course provider may at his or her discretion remove such Delegate from the course and no refund will be provided.

 

4.11         We reserve the right to cancel an On-Site Course for any reason (such as there being insufficient Delegates registered for the course). In such a case, we will provide a full refund to you.

 

5                 Accreditation and Examination Boards

 

5.1             Some of the courses offered through our Website may provide accreditation or CPD points. In such a case, details will be provided in the content of the course listed on the Website.

5.2 CyberPRO® is an independent Company and has a partnership agreement with a number of certification bodies in order to provide certified training courses.

 

6                 Third-party courses and content

 

6.1             Our Website allows you to purchase courses and content which are offered by third parties. Where such courses or content is provided by a third party (an “External Course Provider”), you will be notified on the Website.

 

6.2             Whilst CyberPRO® is pleased to introduce you to these External Course Providers, you should be aware that we are not a party to any contract between you and the External Course Provider for the provision of your course or content, and we will therefore not be liable to you in relation to that contract. In the event you are dissatisfied in any way, your remedy will be only against the External Course Provider. You are however welcome to provide us with your feedback in relation to any External Course Provider you may have been introduced to through our Website, and we will take your comments and feedback into account.

 

6.3             When you purchase a course or content from an External Course Provider, you will be given a voucher (“Voucher”) for your chosen course or content. The Voucher you receive will have an expiry date of either 6 months or 12 months (as shown on your Voucher). You should therefore ensure that you use your Voucher within that period, otherwise, the Voucher will expire and you will not be able to extend it or to receive a credit or refund.

 

6.4             Whilst we have made all reasonable efforts to ensure that we provide courses and content from suitable and professional trainers and that they provide to us accurate information and descriptions of their courses and content, we are not able to guarantee the accuracy or suitability of any particular course or content offered by an External Course Provider through the Website.

 

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