Privacy and Cookies Policy

Purpose of this privacy policy
This privacy policy aims to give you information on how CyberPRO^® collects and processes your personal data through your use of this website, including any data you may provide through this website when you complete the contact request form, sign up for our newsletter, purchase a product or service or take part in a survey or competition.

This website is not intended for children and we do not knowingly collect data relating to children.

It is important that you read this privacy policy together with any other privacy policy we may provide on specific occasions when we are collecting or processing personal data about you so that you are aware of how and why we are using your data. This privacy policy supplements our other privacy policies and is not intended to override them.

Controller
CyberPRO^® (we, us or our) is the controller and responsible for your personal data in this privacy policy.

We have appointed a privacy manager who is responsible for overseeing questions in relation to this privacy policy. If you have any questions about this privacy policy, including any requests to exercise your legal rights, please contact us using the details set out below:

Contact details

CYBERPRO LTD
Email address: hello@cyberpro.co.uk
Postal address: HOST, MediaCityUK, Salford, M50 2ST.
Telephone: 0800 538 5680

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.

Changes to the privacy policy and your duty to inform us of changes

This version was last updated on 8 January 2020.

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

Third-party links
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.

Third-party APIs/Connections

Our plugins send requests to third-party APIs via website visitors’ web browsers to fetch information (like social shares, and social comment count). This request made by a web browser may include an IP address, which can then be seen by the third party that it’s being requested from. This API request doesn’t include any personal data of the website user other than the IP address.

We use Google Analytics to track social shares made on our website. Google automatically collect and store certain information in their server logs which include device event information such as crashes, system activity, hardware settings, browser type, browser language, the date and time of your request and referral URL, and cookies that may uniquely identify your browser or your Google Account, in accordance with their data privacy policy: Google.com/privacy

We use a Linkedin Share widget on our website to allow you to share our web pages on Linkedin. These requests may track your IP address in accordance with their data privacy policy: Linkedin.com/legal/privacy-policy

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:

Identity Data includes name (first and last name).

Contact Data includes email address, organisation (where applicable) and telephone numbers.

Profile Data includes  data about your employment history, skills and qualifications.

Technical Data includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.

Usage Data includes information about how you use our website.

Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.

We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy policy.

We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.

If you fail to provide personal data
Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.

We use different methods to collect data from and about you including through:

• Direct interactions. You may give us your Identity and Contact Data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:
  • Complete the request for contact forms on the website;
  • subscribe to our service or publications;
  • Purchase goods or services;
  • request marketing to be sent to you;
  • enter a competition, promotion or sur