Terms & Conditions


  1. Introduction

1.1             Welcome to The CyberPRO® website. If you continue to browse or use this website you are agreeing to comply with and be bound by the following terms and conditions of use (“Terms”) which govern our relationship with you in relation to this website. If you disagree with any part of these Terms, please do not use our website.


1.2             The term ‘we’ means CyberPRO®, the owner and operator of the website https://cyberpro.co.uk (the “Website”), whose registered office is HOST, Blue, MediaCityUK, Salford, M50 2ST and whose company registration number is 13833206 (“us” and “our” will be construed accordingly).


1.3             The term “you” refers to the user or viewer of our Website (and “your” will be construed accordingly).


1.4             This Website uses cookies. By using this Website and agreeing to these Terms, you consent to our use of cookies in accordance with the terms of our Cookies Policy (which is found in our Privacy Policy) and to the use of your information in accordance with our Privacy Policy.


1.5             You should not use this Website if you are under 18 years of age, unless you have the permission of your parents or guardian.


2                 Use of this Website


2.1             Unless otherwise stated, CyberPRO®, owns the intellectual property rights in the Website and owns or licenses the material on the Website. Subject to the license below, all these intellectual property rights are reserved.


2.2             You may view Website pages, download Website pages and print Website pages, subject to the restrictions set out below and elsewhere in these Terms.


2.3             You must not use our Website in any way that causes, or may cause, damage to the Website or impairment of the availability or accessibility of the Website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.


2.4             You must not use this Website to copy, store, host, transmit, send, use, publish or distribute any material which consists of malicious computer software.


2.5             You must not use our Website to transmit or send unsolicited commercial communications.


2.6             You must not use our Website for any purposes related to sales or marketing of our content or materials without our express written consent.


2.7             Access to certain areas of this Website is restricted. We reserve the right to restrict access to areas of this Website, or indeed this entire Website, at our sole discretion.


2.8             If we provide you with a user ID and password to enable you to access restricted areas of this Website or other content or services, you must ensure that the user ID and password are kept confidential.


2.9             We may disable your user ID and password at our sole discretion without prior notice if we believe you are making improper use of the Website.


3                 Products and Services Offered through the Website and your Right to Cancel


3.1             We may offer products and services to you on our Website. Certain products and services available to purchase through the Website may have been created and are being offered for purchase by third parties other than The CyberPRO®, In such cases, third party terms and conditions may also apply to the purchase and use of those products or services.


3.2             Further details and costs of the products or services which are offered through the Website are available on the Website.


3.3             If you order any product or services from our Website, as a consumer, you will be entitled to cancel such products or services under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 (the “Regulations”), provided that you notify us within 14 days of placing your order, or of receiving your products, if later.


3.4             The above ability to cancel shall not apply if (a) you have already received the services you have booked through the Website, or (b) if a period of 14 days has elapsed from the date of placing the order, or receiving your products, as applicable. You will need to notify us of your cancellation request in writing to hello@cyberpro.co.uk


3.5             Should you wish to cancel any products or services in accordance with the above policy, you should send an email to hello@cyberpro.co.uk requesting the cancellation and specifying the products or services which you wish to cancel.


4                 Booking Workshops and Classroom Training


4.1             These terms set out in this Section 4 shall govern your relationship with us in relation to any workshop or classroom training (“Workshop”) that is booked by you through the Website.


4.2             The term “Delegate” used in this section means the person who is registered to attend a Workshop.


4.3             By booking a Workshop through the Website, you agree, and any Delegate on whose behalf you make a booking agrees to accept these terms and conditions.


4.4             Delegates must be at least 18 years of age to participate in a Course.


4.5             We must receive payment of the whole of the price for the Workshop that you order before your order can be accepted. Payment by you of the price for the On-Site Course represents an offer on your part to purchase a course, which will be accepted by us only when a confirmation of acceptance is sent by us.  Only at this point is a legally binding contract created between us.


4.6             Once you have booked a Workshop, we shall use our endeavours to offer you alternative courses or dates if you or any Delegates are unable to attend on the agreed booking date. However, we are unable to offer any refunds in such a case.


4.7             All rights, including copyright, in the materials or content of any Workshop are owned by or licensed to CyberPRO®. Any commercial exploitation of any material or content obtained from a Workshop, other than for your own personal or business use, is prohibited without our express written permission.


4.8             The recording, copying, loan, unauthorised hire, public showing or broadcasting of our materials and courses is prohibited. You agree to indemnify us from all costs, claims, loss or damage we may sustain as a result of a breach by you or by a Delegate of this clause.


4.9             Delegates should enquire as to the content of the course before booking and ensure that the course is suitable for their purposes and that they possess the required experience or qualifications (if any are necessary for the course these will be stated on the Website). Whilst we take all reasonable care and diligence in designing suitable courses, the courses are not to be taken as technical or legal advice and Delegates should not rely on the content of any course to act or to not act in any particular manner.


4.10         Delegates are expected to act at all times in accordance with the instructions of the course provider. Delegates are also expected to act with decorum and with appropriate concern for the safety and welfare of the course providers and other delegates. In the event that the course provider believes that any Delegate is not acting appropriately, the course provider may at his or her discretion remove such Delegate from the course and no refund will be provided.


4.11         We reserve the right to cancel an On-Site Course for any reason (such as there being insufficient Delegates registered for the course). In such a case, we will provide a full refund to you.


5                 Accreditation and Examination Boards


5.1             Some of the courses offered through our Website may provide accreditation or CPD points. In such a case, details will be provided in the content of the course listed on the Website.

5.2 CyberPRO® is an independent Company and has a partnership agreement with a number of certification bodies in order to provide certified training courses.


6                 Third-party courses and content


6.1             Our Website allows you to purchase courses and content which are offered by third parties. Where such courses or content is provided by a third party (an “External Course Provider”), you will be notified on the Website.


6.2             Whilst CyberPRO® is pleased to introduce you to these External Course Providers, you should be aware that we are not a party to any contract between you and the External Course Provider for the provision of your course or content, and we will therefore not be liable to you in relation to that contract. In the event you are dissatisfied in any way, your remedy will be only against the External Course Provider. You are however welcome to provide us with your feedback in relation to any External Course Provider you may have been introduced to through our Website, and we will take your comments and feedback into account.


6.3             When you purchase a course or content from an External Course Provider, you will be given a voucher (“Voucher”) for your chosen course or content. The Voucher you receive will have an expiry date of either 6 months or 12 months (as shown on your Voucher). You should therefore ensure that you use your Voucher within that period, otherwise, the Voucher will expire and you will not be able to extend it or to receive a credit or refund.


6.4             Whilst we have made all reasonable efforts to ensure that we provide courses and content from suitable and professional trainers and that they provide to us accurate information and descriptions of their courses and content, we are not able to guarantee the accuracy or suitability of any particular course or content offered by an External Course Provider through the Website.


7                 Copyright and Licence


7.1             This Website contains material that is owned by or licensed to CyberPRO®. This material includes, but is not limited to, the content, design, layout, look, appearance and graphics and the educational and training material available on the Website.


7.2             You are granted a licence to use the material contained in this Website subject to the restrictions described in these Terms.


7.3             Unless otherwise specified in these Terms, you are not permitted to:

  • republish material from this Website (including republication on another Website);
  • sell, rent, license, sublicense, lease, distribute, copy, duplicate, publish or reproduce material from the Website and any material or any part thereof for use by any third party;
  • exploit material on our Website for a commercial purpose;
  • use any material in any way that is unlawful or in breach of any person’s legal rights under any applicable law, or in any way that is offensive, indecent, discriminatory or otherwise objectionable.

7.4             If you breach these Terms in any way then the licence granted to you will be automatically terminated upon such breach and we may take such action as we deem appropriate to deal with the breach, including terminating your membership, suspending or prohibiting your access to the Website, contacting your internet service provider to request that they block your access to the Website and/or bringing court proceedings against you.


7.5             All material contained in this Website is and shall remain at all times the copyright of CyberPRO® unless otherwise stated.


7.6             You must retain, and must not delete or remove all copyright notices and other proprietary notices placed by us on any material.


8                 User Content


8.1             The Website may permit users to comment on blog posts or to enter discussion forums that allow the submission of text, images, videos or other Content by you and other users (“User Content“). You understand that whether or not such User Content is published, we do not guarantee any confidentiality with respect to any User Content.


8.2             You shall be solely responsible for your own User Content and the consequences of posting or publishing them.


8.3             You represent and warrant that:


(i)           you own or have the necessary rights and permissions to use and authorize us to use all copyright, trademark or other proprietary rights in and to any User Content to enable inclusion and use on the Website and in accordance with these Terms; and


(ii)         whilst, you retain all of your ownership rights in your User Content, by submitting the User Content to us, you hereby grant us, in addition to any other rights which we may have, a worldwide, non-exclusive and transferable license to use, copy, prepare derivative works of, display and broadcast the User Content in connection with the Website and our business, including without limitation to grant access to the Website to third parties to view the User Content (and derivative works thereof).


(iii)        you will not: (i) submit material that is false or misleading, copyrighted, protected by trade secret or otherwise subject to third party proprietary rights, including privacy and publicity rights, unless you are the owner of such rights or have permission from their rightful owner to post the User Content and to grant us all of the license rights granted herein; (ii) publish falsehoods or misrepresentations that could damage us, our business or any third party; (iii) submit material that is unlawful, obscene, libellous, threatening, pornographic, or encourages conduct that would be considered a criminal offence, give rise to civil liability, violate any law, or (iv) misidentify yourself in submitting the User Content or misstate your true identity.


8.4             Any breach of the above warranties will result in the user’s account being immediately terminated and may result in the user becoming liable to legal action.


8.5             We do not endorse any User Content or any opinion, recommendation, or advice expressed therein, and we expressly disclaim any and all liability in connection with User Content. You understand that when using the Website, you will be exposed to User Content from a variety of sources and that we are not responsible for the accuracy, usefulness, safety, or intellectual property rights of or relating to such User Content. You may be exposed to User Content that is inaccurate, offensive, indecent, or objectionable, and you agree to waive, and hereby do waive, any legal or equitable rights or remedies you may have against us with respect thereto, and agree to indemnify and hold us, our owners, affiliates, employees, agents and/or licensors, harmless to the fullest extent allowed by law regarding all matters related to your use of the Website.


9                 No Warranties


9.1             This Website is provided “as is” without any representations or warranties, express or implied. We make no representations or warranties in relation to this Website or the information and material provided on this Website.


9.2              We do not warrant that this Website will be constantly available, or available at all; or that the information on this Website is complete, true, accurate or non-misleading.


9.3             Nothing on this Website constitutes or is meant to constitute, advice of any kind. We do not provide any warranty as to the suitability of the information and material found or offered on this Website for any particular purpose. Your use of any information or material on this Website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any materials, services or information available through this Website meet your own specific requirements.


9.4             You acknowledge that information and material found or offered on this Website may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.


9.5             To the maximum extent permitted by applicable law we exclude all representations, warranties and conditions relating to this Website and the use of this Website (including, without limitation, any warranties implied by law of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill).


10              Limitations and Exclusions of Liability


10.1         To the extent that the Website and the information and services on the Website are provided, our liability to you in relation to the use of our Website or under or in connection with these Terms, whether in contract, tort (including negligence) or otherwise, will be limited as follows: CyberPRO® and its employees, agents and contractors will not be liable to you for any loss or damage of any nature whether arising directly or indirectly from the use of or reliance on information obtained from this Website. The Specialists Hub Ltd and its employees, agents and contractors will not be liable for any consequential, indirect or special loss or damage and will not be liable for any loss of profit, income, revenue, anticipated savings, contracts, business, goodwill, reputation, data, or information.


10.2         Notwithstanding the terms of clause 10.1, the maximum financial liability of CyberPRO® shall not exceed the cost of any product or service purchased by you through the Website.


10.3         Nothing in these Terms will limit or exclude our liability for death or personal injury resulting from negligence, limit or exclude our liability for fraud or fraudulent misrepresentation or limit any of our liabilities in any way that is not permitted under applicable law.


10.4         By using this Website, you agree that the exclusions and limitations of liability set out in these Terms are reasonable. If you do not think they are reasonable, you must not use this Website.


11              Indemnity


11.1         If you breach these Terms you will be held fully responsible for any loss suffered by us as a result of such breach and will be held accountable for all losses caused or profits gained by you from breaching these Terms.


11.2         You agree to indemnify us and undertake to keep us indemnified against any losses, damages, costs, liabilities and expenses (including, without limitation, legal expenses) incurred or suffered by us arising out of any breach by you of any provision of these Terms.


12              Other Websites


12.1         This Website may contain links to other websites, or RSS feeds which may be viewable on the Website, that is not under the control of and are not maintained by us. We are not responsible for the content or reliability of the linked websites or RSS feeds. We provide these links and feeds for your convenience only but do not endorse the material on those sites or feeds.


13              Waiver


13.1         The failure by us to enforce at any time or for any period any one or more of the Terms shall not be a waiver of them or the right at any time subsequently to enforce all Terms.


14              Severance


14.1         If any provision of these Terms shall be found by any court to be invalid or unenforceable, such invalidity or unenforceability shall not affect the other provisions of these Terms which shall remain in full force and effect.


14.2         If any provision of these Terms is so found to be invalid or unenforceable but would be valid or enforceable if some part of the provision were deleted, the provision in question shall apply with such modification(s) as may be necessary to make it valid and enforceable.


15              Variation


15.1         We may revise these Terms from time to time.  Revised Terms will apply to the use of our Website from the date of the publication of the revised Terms on our Website.  Please check this page regularly to ensure you are familiar with the current version.


16              Exclusion of Third Party Rights


16.1         These Terms are for the benefit of you and us and are not intended to benefit any third party or be enforceable by any third party.  The exercise of our and your rights in relation to these Terms is not subject to the consent of any third party.


17              Entire Agreement


17.1         These Terms constitute the entire agreement between you and us in relation to your use of our Website and supersede all previous agreements in respect of your use of this Website.


18              Jurisdiction and Governing Law


18.1         These Terms shall be governed by and construed in accordance with English law. Any dispute, claim or matter arising out of, or relating to, these Terms shall be subject to the exclusive jurisdiction of the English courts.

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